When training lives within your Encode application, users don’t need to go searching for help. The right help content finds them when they need it, wherever they are.
With Encode Engage, you can embed contextual guidance and adaptable in-app training. After some training, you can build the guides yourself or Encode’s Professional Services team can build the guides in collaboration with you so it fits your brand.
They have 623,000 items for sale and thousands of suppliers. To sell the products, they need product descriptions, copywriting, pictures, videos, graphics, manuals, marketing descriptions, and so much more. And our main priority is to make life easier for our customers.
Uers lack confidence that they are using the new system correctly, they can fall back to old, manual methods, or create costly errors.
Embed contextual guidance and training in your application so new users can onboard quickly, and existing users can easily adapt as your platform evolves.
A cohesive in-app experience for user training and driving usage of Encode for better ROI. This can lead up to a 50% improvement in