Make onboarding feel motivational

When training lives within your Encode application, users don’t need to go searching for help. The right help content finds them when they need it, wherever they are.

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Logo of the company Pendo
Logo of the company Pendo
use case

What can Encode Engage do for you?

With Encode Engage, you can embed contextual guidance and adaptable in-app training. After some training, you can build the guides yourself or Encode’s Professional Services team can build the guides in collaboration with you so it fits your brand.

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Easily update workflows
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Highlight new capabilities
Measure adoption
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They have 623,000 items for sale and thousands of suppliers. To sell the products, they need product descriptions, copywriting, pictures, videos, graphics, manuals, marketing descriptions, and so much more. And our main priority is to make life easier for our customers.

Peter Grønbæk
Business Director, Encode

Solve the problem with Encode Engage

What is the challenge?

Uers lack confidence that they are using the new system correctly, they can fall back to old, manual methods, or create costly errors.

What is the solution?

Embed contextual guidance and training in your application so new users can onboard quickly, and existing users can easily adapt as your platform evolves.

What is the outcome?

A cohesive in-app experience for user training and driving usage of Encode for better ROI. This can lead up to a 50% improvement in

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features

Ensure successful Change Management

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We provide in-app guidance, so you can put the necessary information right where your users need it
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We ensure training is applicable to users role to avoid disengagement
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We monitor adoption and adherence to the new processes to avoid users lack confidence
Features

Compliance and Error Reduction

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Proactive interventions and at a glance helper guides ensure that users do it right the first time
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Raise awareness of policies and procedures
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Enforcement and proactive interventions
Showing the Encode dashboard
Showing the Encode dashboard
features

Support User Training Everywhere

Distribute the right training content to the right people, wherever they are
Have onboarding processes configured to your brand
Create very granular guides for the onboarding processes

Ready to get started?

Our in-house experts can walk you through everything you need to know.

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